Sound Transit to launch new fare compliance policy Nov. 15

(Sound Transit photo)

Starting Wednesday, Nov. 15, Sound Transit said its fare ambassadors will issue violations to passengers found to be riding repeatedly without proof of payment. Fare ambassadors will continue to inform people about how to sign up for reduced fare programs and provide passenger service.

Sound Transit relies on fare revenue to operate its services. The Sound Transit Board approved the updated fare compliance policy last year. Under the updated policy, passengers without proof of payment will receive two warnings in a 12-month period. Warnings issued to passengers before Nov. 15 will be removed. All passengers will start with zero warnings.

On the third and fourth interactions without proof of payment, passengers will be issued violations that can be resolved with Sound Transit through non-monetary options such as an online class or engagement activity, or with a $50 fine for the third violation, and a $75 fine for the fourth. Information on how to resolve violations can be found here.

Repeat non-payment, which is five or more instances of riding without proof of payment in a 12-month period, will result in a civil infraction, which may be referred to the district court.

Passengers found riding without proof of payment must provide some form of identification for tracking purposes. ID can include:

  • Valid state-issued identification card or driver’s license
  • Valid military identification
  • Valid passport or passport card
  • Tribal enrollment card
  • Current school or employment identification card that displays the full name
  • Library card
  • Utility bill, paystub, bank statement, government check, or government document displaying full name and current address
  • Hunting or fishing license
  • Medicare, Medicaid or health insurance card

Passengers who do not provide valid ID will be asked to exit the train at the next station. Refusal to do so will result in a referral to security. Sound Transit said it is committed to seeking non-punitive solutions and will continue to refine its programs to prioritize assistance and education. Additional procedures are currently under development, including direct referrals to social service teams and photo-documentation for those without valid fare and ID. These procedures are not final and would be launched with more information at a future date.

In conjunction with the updated fare compliance policy, Sound Transit has implemented several programs to ensure everyone has access to fare. Sound Transit reduced ORCA LIFT fares for low-income passengers, continued its partnership with King County Metro to provide subsidized annual passes for qualified passengers, and made fares free for youth 18 and younger. 

More information on Sound Transit’s Fare Ambassadors and fare engagement is here.

  1. Sound Transit pretty much made the Light Rail payment process on the honor system. During big event weekends I highly doubt 10% of riders pay. Large loss of revenue that’s been going on since it opened. I agree with the person who said gates, just like the subways. It’s only fair to the taxpayers to harness this lost revenue to help fund the building of light rail.

Leave a Reply

Your email address will not be published. Required fields are marked *

Real first and last names — as well as city of residence — are required for all commenters.
This is so we can verify your identity before approving your comment.

By commenting here you agree to abide by our Code of Conduct. Please read our code at the bottom of this page before commenting.